CRO & Web Optimisation
Find every point of friction before your users do
We conduct heuristic evaluations, user flow analysis, and behavioural data reviews to find exactly where your site is losing users — and what to fix first.
Key Benefits
- Clear prioritised list of UX issues
- Quick wins with immediate impact
- Reduced bounce and drop-off rates
- Informed design and development roadmap
At a glance
UX Audits, visualized
A quick visual summary of how ux audits is scoped, delivered, and measured at Clarity Digital.
4+
Deliverables in scope
4
Outcomes you can track
4
Steps in our process
100%
Transparent reporting
Where the work goes
Typical effort split across the deliverables in this engagement.
- Strategy & planning25%
- Build & execution38%
- Measurement & insight25%
- Optimisation & growth13%
Outcomes you can expect
The benefits this engagement is designed to deliver, ranked by typical impact.
Typical agency vs Clarity Digital
How our approach to ux audits differs from the industry default.
| Typical agency | Clarity Digital | |
|---|---|---|
| Reporting | Vanity metrics in monthly PDFs | Live dashboards tied to revenue |
| Team | Junior account managers | Senior strategists on every account |
| Decisions | Opinion-led, channel-siloed | Data-led, integrated across channels |
| Ownership | Agency keeps assets & tools | You own all assets and accounts |
| Iteration cadence | Quarterly reviews | Weekly tests, monthly insight reviews |
What's included
Everything you need to see real results — delivered with transparency and rigour.
- 1Heuristic evaluation report
- 2User flow and funnel analysis
- 3Prioritised UX recommendation list
- 4Executive summary and design brief
Why Clarity Digital?
- No black-box reporting — you see exactly what we do and why
- Senior strategists on every account, not junior account managers
- Data-first — every recommendation is backed by evidence
- Integrated thinking across every channel we manage
- You own all assets, accounts, and data from day one
Frequently Asked Questions
What does a UX audit cover?
We review navigation, information architecture, page layouts, CTAs, form design, mobile experience, load speed, and accessibility — across your key conversion pages.
How long does a UX audit take?
A focused audit of your key pages takes 2–3 weeks. Full-site audits for large websites take 4–6 weeks.
Other CRO & Web Optimisation services
Trusted by Leading Brands
Real results from real clients.
"We implemented every suggestion and the results have been real — Core Web Vitals went from failing to passing, Total Blocking Time dropped by more than 50%, and our product content is now loading 47 times earlier on the page than before. Al has a way of cutting through the noise and getting to what actually matters, and that's not easy to find."
"Working with Digital Clarity was one of the best decisions I made for my business. Al is incredibly knowledgeable, responsive, and truly invested in helping you succeed."
"We have been working with Al and his team at Clarity Digital Agency for a few years. They have been a great SEO agency for us and we have seen tremendous amount of growth in organic visibility and leads."
From the Blog
CRO & Web Optimisation insights and analysis
Neuromarketing and the Art of Persuasion in Marketing with Tim Ash
Tim Ash shares expertise on how understanding human psychology can transform modern marketing strategies.
Entity Optimization and Semantic SEO: How to Make AI Systems Understand Your Brand
Entity optimization and semantic SEO decide which brands AI Overviews, ChatGPT, Perplexity, and Gemini cite. Here is the 2026 playbook for senior marketers.
The Power of Humor in Marketing
Learn how humor enhances marketing in this podcast with Mike Albanese and why AI can't replace creativity.
Ready to get started with UX Audits?
Book a free brand assessment and we'll map out a tailored approach for your business.
Free Brand Assessment