Earned Media
Control your narrative — before someone else does
We monitor, manage, and improve what people find when they search for your brand — suppressing harmful content, amplifying positive signals, and building long-term credibility.
Key Benefits
- SERP reputation audit and cleanup
- Negative content suppression
- Review management across platforms
- Brand monitoring and alerts
At a glance
Online Reputation Management, visualized
A quick visual summary of how online reputation management is scoped, delivered, and measured at Clarity Digital.
4+
Deliverables in scope
4
Outcomes you can track
4
Steps in our process
100%
Transparent reporting
Where the work goes
Typical effort split across the deliverables in this engagement.
- Strategy & planning38%
- Build & execution13%
- Measurement & insight38%
- Optimisation & growth13%
Outcomes you can expect
The benefits this engagement is designed to deliver, ranked by typical impact.
Typical agency vs Clarity Digital
How our approach to online reputation management differs from the industry default.
| Typical agency | Clarity Digital | |
|---|---|---|
| Reporting | Vanity metrics in monthly PDFs | Live dashboards tied to revenue |
| Team | Junior account managers | Senior strategists on every account |
| Decisions | Opinion-led, channel-siloed | Data-led, integrated across channels |
| Ownership | Agency keeps assets & tools | You own all assets and accounts |
| Iteration cadence | Quarterly reviews | Weekly tests, monthly insight reviews |
What's included
Everything you need to see real results — delivered with transparency and rigour.
- 1SERP reputation audit
- 2Suppression strategy and execution
- 3Review management dashboard
- 4Monthly reputation report
Why Clarity Digital?
- No black-box reporting — you see exactly what we do and why
- Senior strategists on every account, not junior account managers
- Data-first — every recommendation is backed by evidence
- Integrated thinking across every channel we manage
- You own all assets, accounts, and data from day one
Frequently Asked Questions
Can you remove negative reviews or articles?
We can pursue removal through proper channels where grounds exist. Where removal isn't possible, we use legitimate suppression strategies to push negative content down in search results.
How long does reputation repair take?
It depends on the severity. Minor reputation issues often show improvement within 3 months; significant SERP suppression projects typically take 6–12 months.
Other Earned Media services
Trusted by Leading Brands
Real results from real clients.
"We implemented every suggestion and the results have been real — Core Web Vitals went from failing to passing, Total Blocking Time dropped by more than 50%, and our product content is now loading 47 times earlier on the page than before. Al has a way of cutting through the noise and getting to what actually matters, and that's not easy to find."
"Working with Digital Clarity was one of the best decisions I made for my business. Al is incredibly knowledgeable, responsive, and truly invested in helping you succeed."
"We have been working with Al and his team at Clarity Digital Agency for a few years. They have been a great SEO agency for us and we have seen tremendous amount of growth in organic visibility and leads."
From the Blog
Earned Media insights and analysis
AI SEO for Ecommerce: 12 Practical Strategies to Optimize for ChatGPT, Perplexity, and AI Search in 2026
12 actionable strategies to optimize your ecommerce site for AI-powered search engines like ChatGPT and Perplexity.
Why Online Reputation & Reviews Matter for AI Search Optimization
How online reputation and customer reviews impact your visibility in AI-powered search results.
Why Technical SEO is Important for AI Search Optimization (GEO)
The critical role of technical SEO in AI search optimization and GEO strategies.
Ready to get started with Online Reputation Management?
Book a free brand assessment and we'll map out a tailored approach for your business.
Free Brand Assessment